Support

Rondo is a clubhouse for football fans. You pick the clubs you follow and get their news wire, fixtures and results, squad and standings, live matchday with a running chat, a locker room for longer arguments, and a feed shared with everyone else who follows them. Taking part builds a market value, which moves you up through tiers and unlocks things like a profile banner and a place in the Fan XI.

Open the menu on the post, comment or message — the "…" control in its corner — and choose Report. To report a member rather than one thing they wrote, open their profile and use the menu there. Pick a reason, add a note if it is not obvious, and send. Reports are reviewed and acted on within 24 hours.

Same menu — choose Block, on their profile or on anything they posted. You will immediately become invisible to each other everywhere in the app, in both directions. They are not told. Your list of blocked members lives on your own profile, under Profile → Settings → Blocked members, and unblocking there restores normal visibility.

Go to Settings → Delete account. You will be asked for your password and to type DELETE to confirm. Deletion is immediate and irreversible — there is no recovery window. You can choose whether your posts and comments are anonymised (the default: the content stays, text and attached images, your name does not) or deleted along with everything else. Either way your profile picture and banner are deleted.

Go to Settings → Export my data. Rondo assembles everything it holds about you into a JSON file and downloads it. The export is available once every 24 hours.

Use the "Forgot password" link on the sign-in screen to get a reset email. If your account was suspended you will be told so when you try to post; the message includes when the suspension ends.

Anything else — bugs, questions, appeals, privacy requests, press — email rondo.club@outlook.com. We are a small team and read everything. You can also file a bug with a screenshot from Settings → Report an issue inside the app.